Privacy Policy

The controller responsible for the processing of personal data in connection with slikz.dev, the website, the customer panel and the hosting services is: Malte Hannover / slikz.dev PLEASE ADD YOUR FULL LEGAL BUSINESS ADDRESS PLEASE ADD YOUR COUNTRY/JURISDICTION Email: hi@slikz.dev

This Privacy Policy applies to: - the website slikz.dev - the customer panel at panel.slikz.dev - TrackMania server hosting services - account registration and login - server orders, renewals and upgrades - wallet top-ups and account credit - support requests and customer communication - status, security and abuse handling - cookies, local storage and similar technologies

slikz.dev may process the following categories of personal data where necessary: Account data: - username - email address - account ID - login status - password hash - account settings Order and billing data: - selected service or package - runtime - slots and server configuration - order date - renewal date - invoice or payment status - transaction references - wallet or account credit balance Server and panel data: - server name - game type - server configuration - maps, files and uploaded content - logs and server actions - backups, restore points and file operations - admin actions performed through the panel Support and communication data: - support messages - ticket history - email communication - attachments - customer notes needed to resolve requests Technical and security data: - IP addresses - timestamps - browser and device information - request metadata - login attempts - error logs - abuse reports - blocked or suspicious activity Cookie and preference data: - cookie choices - language settings - interface preferences - local storage values needed for website or panel functionality

We process personal data for the following purposes: - to provide the website and customer panel - to create and manage customer accounts - to process registrations, logins and authentication - to deploy, operate and manage TrackMania servers - to process orders, renewals, upgrades and cancellations - to manage wallet top-ups, account credit and payment status - to provide invoices, order history and service history - to provide support and answer customer requests - to perform backups, restores and server actions requested by the customer - to monitor uptime, stability and service performance - to protect accounts, servers and infrastructure against abuse - to detect fraud, spam, attacks and unauthorized access - to enforce terms, investigate violations and handle abuse reports - to comply with legal, tax, accounting and regulatory obligations

Depending on the situation, processing is based on one or more of the following legal bases: Contract performance: Processing required to create an account, provide hosting services, manage servers, process orders, renew services, provide support and operate the customer panel. Legal obligations: Processing required for accounting, tax, billing, compliance, legal requests or regulatory obligations. Legitimate interests: Processing required for platform security, fraud prevention, abuse handling, service improvement, technical troubleshooting, infrastructure protection and enforcement of terms. Consent: Processing based on consent, especially for optional cookies, analytics or marketing technologies where consent is legally required. Where processing is based on consent, consent can be withdrawn at any time with effect for the future.

Payments may be processed by external payment providers. Depending on the selected payment method, payment details may be entered directly with the payment provider. slikz.dev may process payment-related information required to operate the shop and customer panel, including: - selected payment method - payment status - transaction references - invoice status - refund status - chargeback or dispute status - wallet top-ups - account credit balance - order and renewal history Payment providers may process personal data as independent controllers according to their own privacy policies and legal obligations.

If slikz.dev offers wallet top-ups, bonus credit or promotional account credit, related transaction and balance data may be stored in the customer account. This data is used to display available credit, process purchases, apply promotions, prevent abuse and keep accounting records where required. Bonus credit, promotional credit or goodwill credit may be subject to separate conditions shown during the promotion or inside the customer panel.

slikz.dev may use cookies, local storage and similar technologies. Necessary technologies may be used for: - login sessions - authentication and security - cookie preferences - language or interface settings - customer panel functionality - fraud and abuse prevention - basic website operation Optional analytics or marketing technologies are only used where legally permitted and, where required, after consent. Visitors can manage cookie preferences through the cookie settings widget if available, or through their browser settings. Blocking cookies may affect website or panel functionality.

When you contact slikz.dev, we process the information required to handle your request. This may include your email address, account information, order details, affected server, screenshots, logs, messages, attachments and communication history. For account-specific requests, the customer panel is recommended because it helps us identify the correct account, order or server.

slikz.dev may process logs and security data to operate and protect the platform. This may include: - access logs - error logs - server logs - login attempts - IP addresses - timestamps - request metadata - firewall or rate-limit events - abuse reports - suspicious activity records This data is used to detect attacks, prevent abuse, debug technical issues, maintain service stability, protect customer accounts, investigate incidents and secure infrastructure.

To provide the services, slikz.dev may use external providers, including: - hosting providers - server infrastructure providers - domain and DNS providers - email providers - payment providers - analytics providers - support tools - monitoring and status tools - security and anti-abuse systems These providers may process personal data as processors on behalf of slikz.dev or as independent controllers, depending on the service and legal role. Only data required for the relevant purpose is shared.

Personal data is stored only as long as necessary for the relevant purpose. Examples: - account data is usually stored while the account exists - order and invoice data may be stored according to tax and accounting obligations - support data may be stored while needed to resolve requests or document service history - server data is stored while the service is active or during applicable grace periods - logs may be rotated automatically after a limited time - abuse, fraud or security records may be stored longer if needed to protect the platform or defend legal claims When data is no longer required, it is deleted or anonymized where reasonably possible.

Some providers or infrastructure may be located outside your country or region. Where personal data is transferred internationally and legal safeguards are required, slikz.dev relies on suitable mechanisms such as adequacy decisions, standard contractual clauses or other legally recognized safeguards.

Depending on applicable law, you may have the right to: - request access to your personal data - request correction of inaccurate data - request deletion of your data - request restriction of processing - request data portability - object to certain processing - withdraw consent where processing is based on consent - lodge a complaint with a competent data protection authority Requests can be sent to hi@slikz.dev. We may need to verify your identity before processing a request, especially where account, billing, server or security data is involved.

Certain data may need to be retained to comply with legal, tax, accounting, audit or dispute obligations. This may include invoices, transaction records, payment status, customer details, order history and related communication. Such data may be retained even if an account or service is deleted, where retention is legally required or necessary to establish, exercise or defend legal claims.

If a security incident affects personal data, slikz.dev will assess the incident and take appropriate action according to applicable law. This may include internal investigation, technical mitigation, customer notification, provider coordination or notification to competent authorities where legally required.

For privacy-related questions, data subject requests or security concerns, contact: hi@slikz.dev Please include enough information to identify your account or request. Do not send passwords or sensitive access credentials by email.

slikz.dev may update this Privacy Policy when services, providers, legal requirements or technical processes change. The current version published on this website applies.